OpenX Blog

Key findings from the OpenX Community Survey

Tags: OpenX
by Oliver George on May 30th, 2008

Today we’d like to share some of the key findings from the recent OpenX Community Survey. Our thanks go out to everyone who took the time to participate in the survey - you gave us lots to think about and we’ve already started to change our priorities.

More than 500 OpenX publishers and consultants took the time to tell us about themselves, how they use OpenX, where it works well and where we can improve.

For us, the most exciting result was discovering how satisfied and loyal the OpenX publishers are: 97% of publishers surveyed would recommend OpenX. This means a great deal to us and we intend to work doubly hard to ensure we’re worthy of your loyalty.

These results highlighted the key areas where we need to focus on improving, specifically:

  • Usability
  • Documentation
  • Support

There were also some popular ideas and suggestions for specific deliverables:

  • Make OpenX simpler to use
  • Offer the hosted ad server to more publishers
  • Increase the number of languages OpenX is available in
  • Improve reporting
  • Provide more plugins
  • Make OpenX less resource intensive

Over the coming weeks we will share more survey results with you - both because we think you might be interested in them, and also because we’d like to explore some of the more surprising findings with you. We’ll also go into detail on how we’re going to give the OpenX community what it has asked for.

Once again, thank you to everyone who took time to participate in the OpenX Community Survey.

4 years, 2000 forum posts and a dream job - Thanks Erik!

Tags: OpenX
by Oliver George on May 23rd, 2008

Today is Friday May 23 and that’s the fourth anniversary of Erik Geurts joining the OpenX Community. Erik reached a milestone recently with his 2000th post on the forum. We wanted to publically thank Erik for his great work on the forums and the consulting services he provides to OpenX community members.

Erik is a great example of someone who has used an open source support forum to build a business by providing support services. His advice: by being active in a forum you can hone your skills, develop a reputation, build a client base and ultimately become your own boss!

I contacted Erik to find out a little about how and why he’s so active in the OpenX community.

Oliver: Congratulations Erik, that’s more than one post every day for four years! Quite an achievement.

Erik: Thanks Oliver, it’s great to be recognised for this. I’m very proud to be involved in such a great community of passionate, business savvy online advertising professionals.

I hope I can inspire others to follow my example and also start contributing more. There are real career opportunities for those willing to put in the effort, and I know there is a big demand for it!

Oliver: How did you come to find out about OpenX 4 years ago (phpAdsNew at the time)?

Erik: At the time I was making money from online advertising but it was becoming a lot of work to change my sites each time I needed to add or remove a campaign. I don’t recall exactly how, but I discovered phpAdsNew and immediately saw the potential for saving a lot of time.

Oliver: Why did you decide to get involved on the forum?

Erik: I think it was the intellectual challenge mostly, but also the nice feeling it gives me when I’m able to help another user.

I went on the forums to find answers to a few of my own questions as a new user. And I found them by searching, not by posting questions. Then I noticed other people’s questions that I could easily answer because I had read the solution in the manual or had already solved the problem myself. So I started answering those questions.

Oliver: What keeps you going after all these years?

Erik: I still find it rewarding to be able to help others who just started using OpenX to overcome the initial hurdles, and also to help more experienced users who run into specific problems. And I find it very rewarding to discover that others have noticed all the time and energy it took over the years.

By answering all those questions on the forums, I was exposed to many more issues than I would ever have experienced myself. That gave me the ability to ‘practice’. And again, others noticed that I had built a lot of expertise. In 2006 people started contacting me for paid consulting work. Over time, I discovered there is a real market for that expertise and that I could turn that ‘consulting on the side’ into my full time business. I am now a self employed internet consultant doing what I love doing and making a real difference for my clients.

In a broader perspective, having this business has also enabled to turn another dream into a reality. I can now work with many different nationalities and international clients, but from the comfort of my own home office.

My work/life balance has improved hugely this year by doing this. I am more relaxed but also more productive than ever.

Oliver: I’d like to say thanks on behalf of everyone in the OpenX Community. We really appreciate all the time and effort you’ve put in over the years.

Erik: I’d like to say thanks to everyone in the OpenX Community who has helped me out over the years! If you want to know more about my services, just visit my site www.erikgeurts.com.

Structure Your Data - Reap the Benefits!

by Scott Switzer on May 22nd, 2008

Search advertising is very mature - there is a well structured data model for advertisers to use. Interestingly, display advertising still does not have a structured model for using the data exposed from websites - it is still a largely fragmented market. This needs to change in order for websites - especially small and medium sized websites - to make more money from online advertising.

When an advertiser buys ads based on no data (e.g. ‘blind’), this means that the advertiser has no clue of the following things:

  • What time of day (or how evenly distributed) the impressions will occur
  • Which websites will display the ads
  • What types of users will be viewing the ads

If data is provided to the advertiser, (e.g. the ads will display during the day on Digg for tech focused males), the price advertisers pay can increase up to 10x or more for the same ads.

That is a big price difference!

The more data transparency that advertisers have about the site, users, and timeframe, the less risk they associate with the purchase, and therefore the price advertisers are willing to pay increases. In addition, organizing data into simple straightforward structures that advertisers understand will again increase revenues.

The process of exposing and organizing website data is called ‘expression’. There are a number of types of expression that can be done by website publishers:

Content Expression
There are a number of parameters that can be exposed about website content. For example, letting advertisers know the URL of the page gives amazing insight into the type of user and their frame of mind when viewing advertising. Furthermore, packaging a website in terms of category, keyword, expertise level, etc., will give advertisers a strong sense of what types of users they are reaching.

Demographic Expression
Demographic expression refers to attributes about the user viewing the website. The easiest data to gather is the country, city, time zone, etc., where the user is located (OpenX uses geo plugins to provide this information). If a website stores other demographic information about users, such as age and income bracket, gender, etc., this is also extremely useful to advertisers.

Behavior Expression
By ‘remembering’ the way users behaved in the past, valuable insight can be provided to advertisers. For example, if a user looked at a VW Jetta the last time she was at an automobile site, this information can be valuably shared with an auto advertiser on the next visit - even when the viewer is browsing other, less lucrative pages on the site. In addition, a user’s behavior on multiple sites can be stored - providing even more value to advertisers.

Beyond the expression of site data, there are a few things that a website must also consider:

Privacy
It is very important to be completely straightforward with website users about how their information is used. This includes providing a simple, easy to read privacy policy that details what information is provided to advertisers, and in what form (non-personally identifiable information, aggregate information, etc.)

Organization
One of the most important considerations before undergoing site expression is how expression is organized. Some large websites (like the Comscore 100) can get away with expressing their site however they wish - because there is so much inventory, advertisers will take the time to understand unique attributes of the site. Small or medium sized websites do not have that luxury.

How Can OpenX Help?

  • Introduce Standards - making similar ways of expressing inventory for all websites will make it easier for agencies to buy inventory at higher CPM’s.
  • Data Services - by allowing publishers to pass user data to advertisers (if they wish), advertisers will know more about the people viewing the website, thus making the website more attractive to advertisers.
  • CMS Integration - OpenX is working on integrating inside content management systems and blogs in a seamless way, so that inventory and data can be expressed by default.

These services will be a first step in our mission of increasing transparency and getting an increased, fair market value for advertising in the OpenX publisher community.

This week at OpenX

Tags: OpenX
by Oliver George on May 17th, 2008

Here are the last 7 days tweets by OpenX.

Community contributions

“Erik Geurts posted his 2001st post on the OpenX Forum. He’s made a huge contribution to the OpenX community as an independent consultant and forum moderator since he joined in 2004. THANKS ERIK!!! ”

“Random statistic: We have 25 active community translators and so many more have sent in contributions!”

OpenX 2.4 update
OpenX 2.4.6 is out now

CMS integration
“The a new prototype OpenX/Joomla! module is in private beta. We’re calling for publishers to register and help us develop CMS modules.”

OpenX 2.5 beta advocacy
Tester quote: “The change in our homepage speed is AMAZING [...] the decision to use single page call has done absolute wonders”

“See the full OpenX 2.5 beta user guide here: http://www.openx.org/docs/2.5/userguide

Job opportunities
“e-buddy are looking for an experienced traffic manager to work in the Netherlands.”

Search OpenX
“Search the OpenX website, documentation, forum and developer resources: http://www.openx.org/search

You can see the latest OpenX twitter updates on the blog sidebar or visit the OpenX Twitter page here: http://twitter.com/openx

Forum outage

Tags: OpenX
by Oliver George on May 15th, 2008

Update: The forum is back on the air! (Did you find the site search useful?)

The OpenX forum will be offline for 30 mins today while we perform server maintenance. We will keep the outage as short as possible and update this post once the outage is complete.

In the mean time you might like to try out our new site search feature which indexes all the OpenX documentation (and everything else on the openx.org domain): http://www.openx.org/search

Our apologies for any inconvenience caused.

OpenX update released

Tags: OpenX
by Oliver George on May 13th, 2008

The OpenX team has released an update to our open source ad server.

This release (v2.4.6) resolves 41 bugs including fixes to email report generation, new settings to control raw data logging and improvements to Flash banner conversions.

Find out more in the release notes or download the latest release of OpenX today.

Wanted: Joomla! publishers to help test an OpenX module

Tags: OpenX
by Oliver George on May 9th, 2008

Earlier this year we sent out the call for feedback on what we should include in a Joomla!/OpenX module. Based on this we have developed a simple straight forward prototype module - one that makes it easy to integrate OpenX tags into a Joomla! site and use the native functionality to control where ads are displayed.

Can I try the Joomla!/OpenX module?
Yes! The module is currently in private beta and we are looking for more Joomla publishers to test it. Based on private beta feedback we expect to further develop the module before a public release.

[Update: We've had a great response already and are getting in touch with those who have registered already. We will continue collecting beta testers for when we are ready to open the private beta up more widely]

Register to join the Joomla! private beta programme

What about other content management systems?
This is the first of many CMS modules we’d like to develop. We are going to start with Drupal, Wordpress, Alfresco and eZ Publish since they are among the most popular according to OpenX publishers. Right now the product team is needs suggestions about what these modules should include, please send us your thoughts.

Register to help us design and test these modules

I want to write an OpenX module for XXX?
Awesome! We’d love to hear from you find out about your ideas. We might be able to give you some good advice and suggestions too.

Get in touch and tell us what you are planning

Twitter posts this week

Tags: OpenX
by Oliver George on May 8th, 2008

We’ve been experimenting with Twitter as a quick simple way of sharing information about what’s happening around OpenX.

Here are the last 7 days tweets by OpenX.

On distribution
“DreamHost, one of the most popular ISPs used by OpenX publishers, is now providing a one-click install of OpenX. http://www.dreamhost.com

On advocacy
“GeekyHabit have written a mega tutorial titled “Using OpenX For Advertising Management Pt.1″. Check it out here: http://tinyurl.com/5rjuuy

On the 2.5 beta update
“The next 2.5 beta release is coming soon.”

“The OpenX 2.5 beta update is out now. 90 bugs squashed on a remarkably stable first beta. Now is a great time to try the new OpenX beta. “

On tips and tricks
“Roadblocks can have great results - http://www.openx.org/node/383

“Or, go the opposite route: prevent a campaign/banner from being used twice on a page: http://www.openx.org/node/334

On twittering
We’re coming up to our 100th tweet. Some feedback would be great: What do you like? What should we drop? What should we add? Thanks!

On coding
@ajtarachanowicz says: Just made the 20,000 commit for OpenX (new Spanish translations for plugins). Prev commit was Japanese translations.

On enjoying the sun
“The OpenX London office will be closed on Monday the 5th (It’s the May Day bank holiday weekend: http://tinyurl.com/6yek43)”

You can see the latest OpenX twitter updates on the blog sidebar or visit the OpenX Twitter page here: http://twitter.com/openx

OpenX beta update is out now!

Tags: Beta testing
by Oliver George on May 6th, 2008

A new OpenX beta update is available for download. We were very excited to see how stable the first beta was but, as you would expect, there were lots of bug fixes and enhancements to be made. In fact, in this update we’ve closed 90 bugs!

If you haven’t tried the new OpenX beta yet, now is the time. You can find out about the new features included in the beta programme.

Existing beta testers will be interested in the key bug fixes and enhancements we’ve made:

  • The OpenX API can now be used to link banners with zones and retrieve ad tags
  • Distributed Statistics is now able to run more efficiently
  • Key features including companion positioning, geotargeting and flash banner conversions have been improved.

See the release notes for more details or download the latest OpenX beta today!